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Frequently Asked Questions

WHAT RESULTS CAN I REALISTICALLY EXPECT AND HOW QUICKLY?

Most customers see a visible difference within 2–4 weeks. Our prebiotic formulas rebalance your skin's microbiome, so the results are lasting, not cosmetic. We fix the root cause, not the surface.

WILL THIS WORK ON SENSITIVE OR REACTIVE SKIN?

Yes. Every product is dermatologically tested and designed to support your skin barrier, not strip it. If your skin reacts to everything, that's usually a microbiome imbalance, exactly what we target

WHAT MAKES PREBIOTIC SKINCARE DIFFERENT?

Most skincare treats symptoms. Prebiotics feed the good bacteria on your skin that control inflammation, hydration and repair. A balanced microbiome means skin that fixes itself rather than relying on products to manage problems.

WHICH PRODUCT SHOULD I START WITH?

Anti Redness for flushing and irritation. Intimate Hygiene for sensitive intimate skin. Intensive Rescue for dehydrated or damaged skin. Not sure? Start with Our Range, it covers the essentials across all skin types.

DO YOU OFFER A MONEY-BACK GUARANTEE?

60 days, no questions asked. Over 10,000 customers rated us 5 stars, most don't stop at one product

ARE YOUR PRODUCTS TESTED ON ANIMALS?

Never. Sorted Skin is cruelty-free. "Dermatologically tested" means tested on real human skin under dermatologist supervision, not on animals.